Cosmetics are sensitive products, and some contain liquids, which are prohibited in air transportation.
In order to solve the problem of retailer wholesale delivery, we use the postal parcel to ship by default, and the order may be divided into multiple 2kg parcels. It's Free Shipping with tracking info.
If the order value exceeds $1,000 USD, please don't hesitate to contact wholesale@theBioaqua.com. A professional wholesale consultant will contact you to provide a more detailed product catalog. A larger number can significantly reduce the overall cost. We will work together to solve the logistics problems in your country. If you have your own logistics agent, please let us know.
WHOLESALE OVER USD 1000 PROCESS STEPS:
Tip: Because the wholesale is a commercial transport service, it is different from the postal parcel. The time will be much faster than the postal parcel. Some countries may require you to have customs clearance capabilities. And it is very likely that you need to pay taxes.
Processing time is different from shipping time. Please allow 2 - 5 business days for processing. This is an estimate. This does not include weekends or holidays.
Processing time is not the same as the delivery time. Excludes holidays/ weekends.
Processing time may be delayed if your shipping address is questionable and order is flagged as a risk (we use this additional time to help ensure the security of your credit information). We may require proof of identification for the billing information received.
It is best to create a customer profile to keep track of your order.
If you do not live in a secure location please be wise to tell us.
Your order may be subject to customs or import duties which are charged once the parcel reaches its destination country. Legally these charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country.
Customs duty is charged as a percentage of the total value of the goods. The duty rate percentage depends on the country the package is being sent to, but on average is between 5% and 9%. We are afraid we have no control over the charges which is why we cannot include them in the cost of the item, or within the postage costs.
If you return the goods due to the refusal to pay the customs duty, we will refund the balance after deducting double shipping charges after receiving the goods.
We understand this can be frustrating. So if you have any questions, please contact us at wholesale@theBioaqua.com.